Privacy Policy

1. Introduction

Welcome to EasyEase Ultimate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site or use our services.

2. Information We Collect

Personal Information

• Name and contact information (email address, phone number, shipping address)
• Payment information (credit card details, bank account information)
• Order history and purchase details
• Account credentials and preferences
• Communication preferences

Technical Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Cookies and tracking technologies data

3. How We Use Your Information

• Process and fulfill your orders
• Provide customer support and service
• Send order confirmations and shipping updates
• Personalize your shopping experience
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers (payment processors, shipping companies)
• Legal authorities when required by law
• Business partners with your explicit consent
• In connection with business transfers or mergers

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing
• Regular security assessments
• Access controls and authentication
• Data encryption at rest

6. Your Rights

You have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your personal data
• Right to restrict processing of your data
• Right to data portability
• Right to object to processing
• Right to withdraw consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Types of cookies we use:

• Essential cookies (required for site functionality)
• Analytics cookies (help us improve our services)
• Marketing cookies (personalize advertising)
• Preference cookies (remember your settings)

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

• Order information: 7 years for tax purposes
• Customer accounts: Until account deletion request
• Marketing data: Until consent withdrawal
• Service records: 2 years after service completion

9. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@easyease.com.ng
• Phone: +234-123-456-7890
• Address: 32 Oluomo Plaza, opp NIPOST, Akure, Nigeria