Returns & Refunds Policy
Easy and hassle-free returns process for your peace of mind
30-Day Returns
Return unused items within 30 days
Easy Process
Simple returns process online or in-store
Quick Refunds
Refunds processed within 5-7 business days
Return Eligibility
Items eligible for return:
- • Unused products in original packaging
- • Products with manufacturing defects
- • Wrong items received
- • Damaged during shipping
Items not eligible for return:
- • Products used or opened
- • Items without original packaging
- • Software or digital products
- • Personalized or custom items
- • Products with physical damage caused by customer
⚠️ Important Note
All returned items must be in original condition with all accessories, manuals, and packaging included.
How to Return an Item
Contact Customer Service
Call or email us within 30 days of purchase to initiate your return
Pack Your Item
Place the item in its original packaging with all accessories
Ship or Drop Off
Use provided shipping label or bring to our store
Receive Refund
Get your refund processed within 5-7 business days
Refund Information
Refund Methods
Refund Timeline
Note: Bank processing times may vary depending on your financial institution
Returns FAQ
How long do I have to return an item?
You have 30 days from the date of purchase to return most items. Defective items are covered under our 1-year warranty.
Who pays for return shipping?
We provide free return shipping for defective items or wrong items received. For change of mind returns, customers are responsible for return shipping costs.
Can I exchange an item instead of returning?
Yes! We're happy to process exchanges for different sizes, colors, or models. Contact our customer service to arrange an exchange.
What if my item is damaged during return shipping?
We recommend using tracked shipping and insurance for valuable items. We're not responsible for damage during return shipping.
Can I return a product bought as a gift?
Yes, gift items can be returned within 30 days. The refund will be issued to the original payment method or as store credit.
Need Help With a Return?
Our customer service team is here to help you with any return-related questions